Refund policy

Last updated: [DATE]

Dry fruits are perishable, so our return window is short and simple — but we've got you covered if something's wrong.

Eligible for return/replacement:

Product received damaged, spoiled, or spilled
Wrong item or wrong weight delivered
Seal tampered with or broken on arrival

Not eligible:

Change of mind after delivery
Opened packs, unless the issue is a quality defect
Delay caused by incorrect address provided at checkout

How it works:

Contact us within [X] hours of delivery at [SUPPORT EMAIL] with your order number and a photo of the issue
We'll verify and confirm a replacement or refund within [X] business days
Refunds are issued to your original payment method within [X]–[X] business days of approval

Damaged in transit? Please do not accept a visibly torn or leaking package from the courier — refuse delivery and notify us immediately, and we'll ship a free replacement.

Cancellations Orders can be cancelled free of charge before they're shipped. Once dispatched, orders follow the return process above.

Need help? Reach out anytime at nutscaffe1@gmail.com or +91 74809 55448 — we reply fast.